Effective date: 15 May 2026
Website: bloxleads.com.au
Legal entity: BloxLeads Pty Ltd
ACN: 697 827 991

1. Purpose of this Privacy Policy

This Privacy Policy explains how BloxLeads collects, holds, uses, discloses and protects personal information in connection with our website, digital marketing services, lead generation activities, client onboarding, analytics, advertising, CRM systems and communications.

This policy is intended to reflect Australian privacy expectations and, where applicable, the Privacy Act 1988 (Cth) and Australian Privacy Principles. If BloxLeads is not legally required to comply with the Privacy Act at a particular time, we may still choose to follow privacy best-practice standards to build client and user trust.

2. Who We Are

BloxLeads is operated by BloxLeads Pty Ltd. Our website is bloxleads.com.au. Our contact details are admin@bloxleads.com.au, +61 494 750 111 , 1/285 Guildford Road, Guildford NSW, 2161.

3. Personal Information We May Collect

We may collect personal information including name, business name, job title, email address, phone number, postal or business address, website URL, billing details, enquiry details, meeting notes, campaign instructions, login/access information where provided, marketing preferences, IP address, device information, browser information, location data inferred from online identifiers, analytics data, cookie identifiers, CRM records, lead form responses and communications with us.

Where we manage campaigns for clients, we may handle personal information about the client’s leads, customers, prospects, website visitors or social media users. The client remains responsible for ensuring that it has lawfully collected and authorised us to process that information.

4. Sensitive Information

We do not intentionally collect sensitive information unless it is reasonably necessary for our services and you have consented, or collection is otherwise permitted by law. Sensitive information may include health information, racial or ethnic origin, political opinions, religious beliefs, membership of associations, criminal record or other information treated as sensitive under privacy law.

Clients must not provide sensitive information to us unless it is necessary for the agreed services and lawful consents and notices have been provided.

5. How We Collect Personal Information

We may collect personal information directly from you through website forms, emails, phone calls, meetings, proposals, contracts, invoices, onboarding questionnaires, social media messages, booking forms and support requests.

We may also collect information automatically through cookies, pixels, analytics tools, server logs, advertising platforms, CRM tools, email marketing systems and similar technologies.

We may receive information from clients, contractors, advertising platforms, analytics providers, data processors, lead generation tools, social media platforms, public business directories and publicly available online sources.

6. Why We Use Personal Information

We may use personal information to respond to enquiries, provide quotes, onboard clients, deliver digital marketing services, design and manage campaigns, create reports, develop websites and landing pages, manage CRM and automation workflows, process payments, manage accounts, communicate with clients and prospects, improve our website, measure campaign performance, comply with legal obligations, protect our rights and prevent fraud or misuse.

We may use business contact details to send marketing communications about our services where permitted by law. You can opt out at any time.

7. Client Data and Lead Data

Where a client supplies lead lists, customer information, CRM data, analytics data or advertising audiences, the client warrants that it has collected that data lawfully, provided required notices, obtained required consents and is authorised to disclose it to BloxLeads and relevant third-party platforms.

BloxLeads will use client data only for the agreed services or as otherwise authorised. We will not sell client customer data.

8. Cookies, Pixels and Analytics

Our website and client campaigns may use cookies, tracking pixels, tags, scripts and similar technologies for analytics, advertising, conversion tracking, remarketing, security, fraud prevention and website functionality.

These technologies may be provided by third parties such as Google, Meta, LinkedIn, TikTok, Microsoft, CRM platforms, email marketing providers, hosting providers and analytics tools.

Where legally required or operationally appropriate, we may display a cookie notice or consent mechanism. Users can usually manage cookies through browser settings, platform privacy settings and opt-out tools. Some website features may not work properly if cookies are disabled.

9. Direct Marketing

We may send marketing communications where we have consent or where permitted by law. Each commercial electronic message should identify the sender and include a functional unsubscribe facility where required.

If you unsubscribe, we will take reasonable steps to remove you from marketing lists, subject to retention of suppression records and transactional communications we are legally or operationally required to send.

10. Disclosure of Personal Information

We may disclose personal information to employees, contractors, consultants, web developers, designers, copywriters, advertising platforms, analytics providers, CRM providers, cloud storage providers, email platforms, payment processors, accountants, lawyers, insurers, debt recovery providers, regulators and law enforcement where reasonably required.

We may disclose personal information where required by law, to enforce our agreements, to protect our rights, or in connection with a business sale, merger, restructure or transfer.

11. Overseas Disclosure

Some third-party platforms, cloud tools, advertising networks, CRM providers, support contractors or software providers may store or process information outside Australia. Countries may include the United States, United Kingdom, European Union, New Zealand, India, Pakistan, Philippines or other locations depending on the tools and contractors used.

Where practical, we take reasonable steps to use reputable providers and limit access to what is necessary for the services.

12. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Measures may include access controls, two-factor authentication where available, password management, limited staff/contractor access, secure cloud services, training, confidentiality obligations and operational procedures.

No internet transmission, website, CRM, email account, cloud service or advertising platform can be guaranteed to be completely secure.

13. Data Breaches

If we become aware of a suspected data breach affecting personal information we hold, we will assess the incident and take reasonable containment and remedial steps.

Where the Notifiable Data Breaches scheme applies and a breach is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner where required.

14. Retention and Deletion

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including service delivery, legal compliance, accounting, insurance, dispute resolution, reporting and legitimate business records.

When information is no longer required, we will take reasonable steps to delete, de-identify or securely archive it, subject to backups and legal retention requirements.

15. Access and Correction

You may request access to personal information we hold about you or ask us to correct inaccurate, out-of-date, incomplete, irrelevant or misleading information. We may need to verify your identity before responding.

We may refuse access or correction where permitted by law, but will explain our reasons where reasonable and lawful.

16. Complaints

If you have a privacy complaint, contact us using the details in this policy. We will consider the complaint and respond within a reasonable time.

If you are not satisfied and the Privacy Act applies, you may contact the Office of the Australian Information Commissioner.

17. Third-Party Websites

Our website or campaigns may link to third-party websites and platforms. We are not responsible for the privacy practices, content or security of third-party websites.

18. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with the effective date.

19. Contact Details

Privacy contact: admin@bloxleads.com.au. Phone: +61 494 750 111. Address: 1/285 Guildford Road, Guildford NSW, 2161